Guest Experience Intern

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel group in Dubai is seeking a Guest Experience intern to enhance guest services. Under the Front Office Manager's guidance, you will master check-ins and check-outs, utilize hotel booking software, and collaborate with various departments. Ideal candidates are pursuing a degree in Hospitality Management and are eager to learn. The role offers a competitive stipend, employee benefits, and opportunities for personal and professional growth within a global organization.

Benefits

Competitive stipend

Employee benefit card for discounts

Learning programs

Corporate Social Responsibility activities

Qualifications

• Currently pursuing a degree in Hospitality Management, Tourism, or related fields.

Responsibilities

• Provide a friendly and responsive level of service to guests.
• Support various departments including front desk operations.
• Participate in team meetings to enhance guest experiences.

Skills

Hospitality Management knowledge

Customer service skills

Technical proficiency with booking software

Education

Currently pursuing Hospitality Management or related degree

Job description

We are looking for a Guest Experience intern to join the team at Pullman Dubai Downtown. Under the guidance of the Front Office Manager you will be responsible for providing a naturally friendly helpful and responsive level of service to all our guests from arrival to departure.

You will be expected to

• Become a front desk genius mastering the art of checkins checkouts and turning guests into raving fans!
• Dive into the digital realm of hotel booking software becoming a techsavvy hospitality hero.
• Channel your inner selfby supporting various departments from housekeeping to food and beverage and beyond!
• Join forces with your fellow interns in epic team meetings brainstorming ways to make guest experiences unforgettable.
• Embrace your role as a hospitality professional ready to assist across all hotel functions and emerge as the ultimate Pullmans Progress Champion

Qualifications

• Currently pursuinga Hospitality Management Tourism or related degree program from a reputed International Hospitality School

Additional Information

What is in it for you

• Competitive Stipend and other benefits with 5 Working Days and 2 Days Off Schedule.
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

Remote Work

No

Employment Type

Intern