Guest Experience Host – Reservations & Seating

Connect Resources; Dubai; On-site; AED 25,000 - 35,000; Full time

Job summary

A hospitality organization in Dubai is looking for a friendly Hostess to enhance the guest experience by welcoming visitors, managing reservations, and ensuring a pleasant dining atmosphere. Candidates should have prior customer service experience and excellent English communication skills. This role offers the opportunity to work in a vibrant environment with a focus on providing exceptional service.

Qualifications

• Previous hostess or customer service experience is preferred.
• Must have strong English communication skills.
• Must be presentable, professional, and polite.

Responsibilities

• Greet and welcome guests upon arrival.
• Manage the seating chart and escort guests to tables.
• Handle reservations and waiting lists.
• Maintain a clean hostess area.
• Coordinate with waitstaff for table rotation.
• Answer guest inquiries and menu information.
• Ensure excellent customer service.

Skills

Strong English communication skills

Customer service

Multitasking

Positive attitude

Job description

A hospitality organization in Dubai is looking for a friendly Hostess to enhance the guest experience by welcoming visitors, managing reservations, and ensuring a pleasant dining atmosphere. Candidates should have prior customer service experience and excellent English communication skills. This role offers the opportunity to work in a vibrant environment with a focus on providing exceptional service.