Guest Experience Host — Automotive Branch

Robinson & Co (Singapore) Pte Ltd; United Arab Emirates; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading automotive group in the UAE is seeking a dedicated Guest Relations Officer to provide exceptional customer service. The role involves welcoming customers, managing their journeys, and ensuring smooth interactions in the branch. Candidates must have at least 1 year of experience in customer service and be UAE Nationals. Join our team to help create memorable experiences for our customers.

Qualifications

• Minimum of 1-year experience in customer service or a customer-facing role.
• UAE National with family book.

Responsibilities

• Welcome customers and identify their needs upon entering the branch.
• Direct customers to the appropriate department.
• Provide smooth transitions for customers with appointments.
• Ensure a warm send-off for exiting customers.
• Manage the entire customer journey.

Skills

Customer service

Communication skills

Proficiency in English

Education

Bachelor’s degree or equivalent

Job description

A leading automotive group in the UAE is seeking a dedicated Guest Relations Officer to provide exceptional customer service. The role involves welcoming customers, managing their journeys, and ensuring smooth interactions in the branch. Candidates must have at least 1 year of experience in customer service and be UAE Nationals. Join our team to help create memorable experiences for our customers.