Guest Experience & F&B Relations Executive

Hilton; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Guest Relations Executive in Abu Dhabi. The role involves managing guest queries, ensuring excellent service, and maintaining Hilton's grooming standards. Ideal candidates will possess strong communication skills, a positive attitude, and flexibility in work situations. Previous experience in the Food and Beverage industry or knowledge of Hygiene Regulations is advantageous. Join an organization dedicated to exceptional guest experiences.

Qualifications

• Strong communication skills required.
• Experience in Food and Beverage department is a plus.
• Knowledge of Food Hygiene Regulations is advantageous.

Responsibilities

• Manage guest queries in a friendly and timely manner.
• Ensure knowledge of menu offerings.
• Comply with hotel security and health regulations.

Skills

Positive attitude

Good communication skills (oral and written)

Committed to delivering high levels of customer service

Excellent grooming standards

Flexibility to respond to different work situations

Ability to work independently or in teams

Education

Degree in relevant area

Job description

A leading global hospitality company is seeking a Guest Relations Executive in Abu Dhabi. The role involves managing guest queries, ensuring excellent service, and maintaining Hilton's grooming standards. Ideal candidates will possess strong communication skills, a positive attitude, and flexibility in work situations. Previous experience in the Food and Beverage industry or knowledge of Hygiene Regulations is advantageous. Join an organization dedicated to exceptional guest experiences.