Guest Experience Concierge

Marriott Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Guest Service Associate to respond to guest requests and provide information about the hotel and local attractions. The ideal candidate will maintain professional guest interactions and contribute to a positive experience without needing prior experience. A high school diploma or G.E.D. is required. This role involves monitoring service areas and adhering to safety and quality standards.

Qualifications

• Respond to guest requests for special arrangements or services.
• Gather and provide information about the property and surrounding area.
• Develop and maintain positive working relationships with others.

Responsibilities

• Monitor club lounge for seating availability and service.
• Report accidents and complete safety training.
• Comply with quality assurance expectations and standards.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai is seeking a Guest Service Associate to respond to guest requests and provide information about the hotel and local attractions. The ideal candidate will maintain professional guest interactions and contribute to a positive experience without needing prior experience. A high school diploma or G.E.D. is required. This role involves monitoring service areas and adhering to safety and quality standards.