Guest Experience Concierge

Sobha Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is looking for a male Concierge to provide exceptional guest service at the Crest Grande. The ideal candidate will welcome guests, manage inquiries, and assist with organizing activities to ensure a pleasant stay. Successful candidates should possess excellent communication skills, empathy, and knowledge of the local area. This role offers an opportunity to engage with guests, ensuring they feel valued and attended to throughout their stay.

Qualifications

• Ability to listen and empathize with guests' needs.
• Strong communication skills for coordinating and answering inquiries.
• Knowledge of local venues and activities for recommendations.

Responsibilities

• Answer inquiries and direct phone calls.
• Ensure guests feel welcomed and maintain company culture.
• Assist guests with various needs and requests.

Skills

Empathy

Excellent communication

Resourcefulness

Customer service

Job description

A leading hospitality company in Dubai is looking for a male Concierge to provide exceptional guest service at the Crest Grande. The ideal candidate will welcome guests, manage inquiries, and assist with organizing activities to ensure a pleasant stay. Successful candidates should possess excellent communication skills, empathy, and knowledge of the local area. This role offers an opportunity to engage with guests, ensuring they feel valued and attended to throughout their stay.