Guest Experience Champion

Aloft Hotels; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Aloft Hotels in Dubai is seeking a Guest Experience Expert to guide guests through their stay, handling a wide range of services from check-in/out to local area highlights. You will be on your feet, assist with luggage, and support operational needs to ensure a memorable guest experience.

Ideal candidates have a high school diploma or GED, no prior required experience, and a professional appearance. This is a non-management, full-time role at our Dubai location.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
• Assists guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or bell area.
• Ensure safety, confidentiality, and professional appearance, and follow company policies at all times.

Education

High school diploma or GED

Job description

Aloft Hotels in Dubai is seeking a Guest Experience Expert to guide guests through their stay, handling a wide range of services from check-in/out to local area highlights. You will be on your feet, assist with luggage, and support operational needs to ensure a memorable guest experience.

Ideal candidates have a high school diploma or GED, no prior required experience, and a professional appearance. This is a non-management, full-time role at our Dubai location.