Guest Experience Architect

Westin Hotels & Resorts; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Experience Expert to guide guests through their stay, offering proactive, friendly service and local recommendations. This full-time, non-management position emphasizes safety, confidentiality, and professional presentation while delivering memorable experiences.

Qualified applicants may have a high school diploma or GED; no prior work or supervisory experience is required.

Qualifications

• High school diploma or GED required.
• No related work experience.
• No supervisory experience.
• License or Certification: None.

Responsibilities

• Provide exceptional guest service throughout the stay, assisting with requests, processing transactions, and communicating local highlights.
• Assist with check-in/check-out and maintain a professional appearance and demeanor at all times.
• Move around the property, assist guests and colleagues as needed, and follow all safety and company policies.

Education

High school diploma or GED equivalent

Job description

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Experience Expert to guide guests through their stay, offering proactive, friendly service and local recommendations. This full-time, non-management position emphasizes safety, confidentiality, and professional presentation while delivering memorable experiences.

Qualified applicants may have a high school diploma or GED; no prior work or supervisory experience is required.