Guest Experience & Amenities Support Specialist

Marriott Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality chain in Dubai seeks dynamic individuals to join their team in guest service roles. Applicants should have strong communication skills and a passion for providing exceptional service. Responsibilities include managing guest amenities and ensuring guest satisfaction through effective coordination with hotel staff. The role offers a competitive salary and various career development opportunities worldwide.

Benefits

Competitive salary

World-class training and development

Discounted accommodation in over 8000 hotels

Medical and life insurance

Qualifications

• Thorough knowledge of hotel staff and services.
• Exceptional courtesy in serving hotel guests.
• Ability to handle amenities and maintain accurate inventory.

Responsibilities

• Provide exceptional service to hotel guests.
• Manage and deliver amenities to guest rooms.
• Coordinate with guest experience teams and communicate effectively.

Skills

Guest Service Excellence

Communication and Coordination

Local Area Knowledge

Adherence to Policies and Procedures

Job description

A leading hospitality chain in Dubai seeks dynamic individuals to join their team in guest service roles. Applicants should have strong communication skills and a passion for providing exceptional service. Responsibilities include managing guest amenities and ensuring guest satisfaction through effective coordination with hotel staff. The role offers a competitive salary and various career development opportunities worldwide.