Guest Concierge: Luggage, Room Escort & Deliveries

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hotel chain in Abu Dhabi is seeking a full-time Guest Assistance professional. Responsibilities include helping guests with luggage, escorting them to their rooms, and handling delivery requests. Candidates should possess strong communication skills, previous hospitality experience, and a professional demeanor. The position offers competitive salary and health benefits, along with training and career advancement opportunities.

Benefits

Competitive Salary and Compensation

Training and Development Opportunities

Career Advancement

Health and Wellness Benefits

Employee Recognition Programs

Work-Life Balance

Uniforms and Dress Code

Social Events and Activities

Transportation Services

Employee Wellness Programs

Qualifications

• Commit to and maintain sustainable practices.
• Ensure compliance with local legal requirements and standards.
• Oversee proper food safety and hygiene regulations.

Responsibilities

• Help guests with luggage during check-in and check-out.
• Accompany guests to their rooms and explain room features.
• Handle guest requests for deliveries and special items.
• Maintain an attentive presence in the lobby.
• Provide support to valet services as needed.

Skills

High School diploma or equivalent

Previous hospitality experience

Physical fitness for lifting and moving luggage

Good communication and customer service skills

Professional appearance and demeanor

Job description

A prominent hotel chain in Abu Dhabi is seeking a full-time Guest Assistance professional. Responsibilities include helping guests with luggage, escorting them to their rooms, and handling delivery requests. Candidates should possess strong communication skills, previous hospitality experience, and a professional demeanor. The position offers competitive salary and health benefits, along with training and career advancement opportunities.