Guest Communications Specialist

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Ras al-Khaimah is looking for a Telephone Operator to manage guest calls and requests efficiently. The ideal candidate will have a high school diploma, clear communication skills, and a commitment to providing exceptional guest service. Responsibilities include operating a switchboard, addressing guest inquiries, and documenting relevant information. This entry-level position does not require prior experience and offers a great opportunity for individuals looking to start their career in hospitality.

Qualifications

• Clear communication skills and professional language.
• Ability to manage guest requests effectively and efficiently.
• Familiarity with telephone switchboard operation and guest service.

Responsibilities

• Operate switchboard and handle guest calls.
• Assist guests with requests and provide information.
• Document important details and report any issues.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company in Ras al-Khaimah is looking for a Telephone Operator to manage guest calls and requests efficiently. The ideal candidate will have a high school diploma, clear communication skills, and a commitment to providing exceptional guest service. Responsibilities include operating a switchboard, addressing guest inquiries, and documenting relevant information. This entry-level position does not require prior experience and offers a great opportunity for individuals looking to start their career in hospitality.