Guest Arrival Expert (Doorman)

St. Regis; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury hotel brand in Dubai is seeking a Guest Arrival Expert to enhance the guest experience through effective service. The role involves processing operational needs, addressing guest requests, and performing physical tasks. A high school diploma or equivalent is required, and no previous work experience is needed. This position is ideal for individuals looking to start their career in the hospitality industry. Candidates should be prepared for a dynamic environment with varying responsibilities.

Qualifications

• High school diploma or G.E.D. equivalent required.
• No related work or supervisory experience needed.

Responsibilities

• Process operational needs and guest requests.
• Complete reports and share highlights of the local area.
• Perform physical tasks involving lifting and moving objects.

Education

High school diploma or G.E.D. equivalent

Job description

Position Summary

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

Responsibilities

Guest Arrival Experts will:

• Process operational needs and guest requests.
• Complete reports and share highlights of the local area.
• Move about their space and perform hands‑on duties.

They will also perform physical tasks:

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.