Global Independence Learning & Development

PricewaterhouseCoopers; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global professional services firm is looking for a Manager in Global Independence Learning & Development to design, develop, and deliver high-quality technical training programs. The ideal candidate will possess strong instructional design skills, manage project schedules, and leverage emerging technologies. This role offers the opportunity to work collaboratively and support the independence learning of teams across various territories.

Qualifications

• Experienced in managing and implementing technical training programs.
• Proven success in leading initiatives with quality, schedule, and budget in mind.
• Interest in and knowledge of emerging technologies.

Responsibilities

• Collaborate with L&D team to design and develop training content.
• Manage project schedules and vendors.
• Track and analyze course and territory data.

Skills

Instructional design skills

Strong problem-solving skills

Collaborative teamwork

Continuous improvement

Tools

Articulate 360

Vyond

CSOD

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Manager

Job Description & Summary

As a Manager in Global Independence Learning & Development (GI L&D) you will collaborate with others (the L&D team GI leadership independence subject matter experts and stakeholders including territory independence teams) to design develop and deliver high-quality technical independence L&D content solutions and resources. These assets support the independence learning of territory independence teams and all other PwC personnel.

In this role you will support the GI L&D Leader with the entirety of the GI L&D program in the design development and delivery of multiple technical training courses. You will also help manage project schedules/vendors track and analyse course and territory data and maintain the GI L&D SharePoint site. Prior knowledge of independence compliance policies and procedures is an advantage but is not required however the successful candidate would be expected to develop a working knowledge of the technical area as part of their personal ongoing development program.

You are an experienced learning and development professional with strong instructional design skills who enjoys working with complex content and creating a line of sight from the content to the everyday work of the target audience. An interest in emerging technologies and dedication to continuous improvement are essential to your success in this role. You will be able to demonstrate a proactive approach to problem-solving and a proven record of success in leading initiatives to quality schedule and budget.

Demonstrating industry leader level knowledge of and/or proven record of success in:

• Working with teams while fostering a collaborative and inclusive environment;
• Managing and implementing technical training programs with a focus on continuous improvement and innovation;
• Anticipating and proactively addressing stakeholder needs using problem-solving skills;
• Leveraging emerging technologies such as GenAI to enhance training creation and delivery;
• Conveying complex information clearly and effectively to a variety of global audiences;
• Creating learning experiences using instructional design skills and methodologies to achieve impact engagement and behaviour change;
• Developing learning for our Articluate 360 Gomo and/or Vyond tools and other emerging tools;
• Loading and maintaining training in Growth Centre/CSOD;
• Supporting training initiatives and stakeholder engagement virtually or in-person (travel up to 10% of time).

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Anti-Money Laundering (AML) Coaching and Feedback Coaching and Training Communication Compliance Advisement Compliance Oversight Compliance Program Implementation Compliance Risk Assessment Confidential Information Handling Contract Review Contractual Risk Mitigation Contractual Risk Monitoring Contract Writing Creativity Crisis Management Data Loss Prevention (DLP) Data Security Discretion and Business Ethics Embracing Change Emotional Regulation Empathy 37 more

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Yes

Government Clearance Required

Yes

Required Experience

Exec