GLOBAL DELIVERY SPECIALIST

XAD Technologies; Abu Dhabi; Presencial; AED 120.000 - 150.000; Jornada completa

Descripción de la vacante

A leading technology firm is seeking a Project Manager to oversee Global project orders, ensuring flawless execution. You will manage delivery timelines, liaise with clients, and maintain strong stakeholder relationships. The ideal candidate should have at least 3 years of project management experience, be CCNA and ITIL certified, and possess excellent communication skills. Strong organizational skills and familiarity with project management tools are essential. This role will contribute significantly to the success of various projects across departments.

Formación

• 3 years of experience in project management in a related field.
• CCNA Certified.
• ITIL Certified.
• Excellent client-facing and internal communication skills.
• Strong working knowledge of Microsoft Office and of project management tools.

Responsabilidades

• Manage end-to-end order delivery of all Global products efficiently.
• Build strong relationships with teams and stakeholders.
• Liaise with clients to identify project requirements.
• Monitor and track projects progress and handle any issues.

Conocimientos

Project management

Client communication

Organizational skills

Microsoft Office

Project management tools

Educación

BS/BE in a related field

Herramientas

Microsoft Office

Project management software

Descripción del empleo

Overview

Run administer and deliver Global project orders under the direction of Service Delivery Management aiming at the flawless execution of the project.

Responsibilities

• Manage end-to-end order delivery of all Global products efficiently and within the timeline maintaining KPIs to ensure right-first-time delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments/partners to provision the services within the agreed KPI
• Liaise with clients to identify and define project requirements scope and objectives
• Help prepare project proposals timeframes schedule and budget
• Monitor and track projects progress and handle any issues that arise
• Act as the point of contact and communicate project status adequately to all participants
• Use project management methodology to monitor working hours budget plans and money spend
• Manage and Work closely with e&/Partners operation team and product team to ensure that services are consistently delivered to the expectations of our customers for the timeline and technical capability.
• Arrange with respective stakeholders to issue all appropriate legal paperwork
• Report and escalate to management as needed
• Create and maintain comprehensive project documentation plans and reports
• Act as a Single Point of contact in establishing Network-to-Network Interface (NNI)
• Ensure all activities are streamlined from the initial request for NNI creation to the final stage of NNI readiness for service (RFS) .
• Ensure efficiency and collaboration across teams in adherence to business rules

Requirements

• 3 years of experience in project management in a related field
• CCNA Certified
• ITIL Certified
• Previous experience in cooperating with Project Managers for the delivery of projects
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office and of project management tools
• BS/BE in a related field
• PMP / PRINCE II certification is a plus