Global Client Services AVP – Relationship & Operations

Deutsche Bank AG; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading global bank in the United Arab Emirates is seeking an individual to provide client servicing and operational support. The role includes acting as a primary contact for clients and relationship managers, managing account-related queries, and ensuring timely actions on service requirements. Ideal candidates will have a Bachelor's degree and 3-5 years of experience in client servicing or assistant relationship management. A supportive environment and opportunities for development are offered.

Benefits

Life Insurance

Accidental Death Insurance

Private Medical Insurance

Flexible working arrangements

30 days of annual paid leave

DB contributions to DIFC Employee Workplace Savings

Qualifications

• Minimum 3-5 years of relevant client servicing or assistant relationship manager experience within the banking and financial industry.
• Fluency in Arabic is a good to have skill.
• Ability to manage time and multitask.

Responsibilities

• Act as the primary point of contact for clients and RM regarding operational requests.
• Assist RM with new account openings and related processes.
• Handle client queries and ensure timely actions on service requirements.

Skills

Fluency in English

Client Centric

Strong inter‑personal communication skills

Excellent teamwork skills

Ability to multitask

Education

Bachelor’s degree or equivalent

Job description

A leading global bank in the United Arab Emirates is seeking an individual to provide client servicing and operational support. The role includes acting as a primary contact for clients and relationship managers, managing account-related queries, and ensuring timely actions on service requirements. Ideal candidates will have a Bachelor's degree and 3-5 years of experience in client servicing or assistant relationship management. A supportive environment and opportunities for development are offered.