Genesys Test Engineer - IVR & Routing Specialist (Dubai)

Systems Limited; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology company in Dubai is seeking a Genesys Test Engineer with over 5 years of experience in software testing. The ideal candidate will perform testing on Genesys Contact Center and IVR systems, ensuring high-quality telecom services. Responsibilities include functional testing, log analysis, and collaboration with teams. This full-time role offers a competitive opportunity in a fast-paced environment.

Qualifications

• 5+ years of experience in software testing.
• Strong working knowledge of telecom domains and Genesys Contact Center.
• Hands-on experience with IVR systems testing.

Responsibilities

• Perform functional and regression testing for Genesys systems.
• Validate routing strategies across SIP and Avaya.
• Analyze XML logs for call flows.

Skills

Software testing

Genesys Contact Center

IVR systems testing

XML log analysis

Communication skills

Job description

A technology company in Dubai is seeking a Genesys Test Engineer with over 5 years of experience in software testing. The ideal candidate will perform testing on Genesys Contact Center and IVR systems, ensuring high-quality telecom services. Responsibilities include functional testing, log analysis, and collaboration with teams. This full-time role offers a competitive opportunity in a fast-paced environment.