General Technician

Hilton; Dubai; On-site; AED 54,000 - 90,000; Full time

Job summary

Hilton is seeking a General Technician to maintain the hotel’s rooms and public areas, respond to maintenance issues, and support the Engineering Team to ensure seamless operations.

The role requires 1–2 years of relevant hotel maintenance experience, a high school certificate or technical diploma, and knowledge of electrical, mechanical, HVAC, and safety procedures. Good teamwork and guest-focused service are essential.

Qualifications

• High School Certificate or equivalent.
• Technical Diploma/ITI Certificate in Electrical, Mechanical, Air Conditioning, Refrigeration, or a related trade preferred.
• Minimum 1–2 years of experience as a General Technician, Maintenance Technician, or similar role.

Responsibilities

• Perform day-to-day general maintenance duties within the hotel rooms and public areas.
• Respond promptly to maintenance issues and emergency calls.
• Conduct regular inspection tours of the hotel to ensure all operating equipment is working correctly.
• Work closely with the Engineering Team on any projects or schedules.
• Maintain all tools, equipment, and working areas in proper condition.
• Follow all Health & Safety rules within the Department and the hotel.
• Demonstrate exceptional customer service when engaging with Guests
• Perform any other tasks as requested by the Chief Engineer to ensure the smooth operation of the hotel.

Skills

Maintenance

Safety awareness

Customer service

Education

High School Certificate

Technical Diploma/ITI in Electrical/Mechanical/HVAC

Tools

Electrical

Mechanical

HVAC

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a General Technician, you’re not just maintaining the hotel’s physical safety and functionality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you'll do during a typical day:

• Perform day-to-day general maintenance duties within the hotel rooms and public areas.
• Respond promptly to maintenance issues and emergency calls.
• Conduct regular inspection tours of the hotel to ensure all operating equipment is working correctly.
• Work closely with the Engineering Team on any projects or schedules.
• Maintain all tools, equipment, and working areas in proper condition.
• Follow all Health & Safety rules within the Department and the hotel.
• Demonstrate exceptional customer service when engaging with Guests
• Perform any other tasks as requested by the Chief Engineer to ensure the smooth operation of the hotel.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Good practical skills and knowledge of brush, roller and spray.
• Knowledge of specialized paint finishes preferred.
• Familiar with planned preventive maintenance and safety programmes.
• Able to work on own initiative with minimum supervision.
• To attain all departmental meetings and training classes.
• Flexible and team player.

Safety Requirements

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.

Qualifications

We are looking for?

Education

• High School Certificate or equivalent.
• Technical Diploma/ITI Certificate in Electrical, Mechanical, Air Conditioning, Refrigeration, or a related trade preferred.

Experience

• Minimum 1-2 years of experience as a General Technician, Maintenance Technician, or similar role.
• Previous experience in a hotel, hospitality, residential, or commercial property environment is an advantage.

Technical Skills

• Basic knowledge of electrical, plumbing, HVAC, carpentry, and painting works.
• Ability to perform preventive and corrective maintenance.
• Familiarity with maintenance tools and equipment.
• Understanding of workplace health and safety procedures.

Preferred Certifications

• Electrical License/Certification (if applicable). HVAC/Refrigeration Certification.
• Health & Safety Training Certificates.

What It Takes To Make The Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.