Games Room Attendant

Tanqeeb; Abu Dhabi; On-site; AED 45,000 - 89,000; Full time

Job summary

Tanqeeb seeks a guest services associate for Marriott/W Hotels in Abu Dhabi to recruit and schedule guests for recreation activities, ensure a fun and safe environment, and provide facility information. The role includes handling payments, maintaining equipment, and upholding safety standards.

Responsibilities cover welcoming guests, following procedures, and maintaining professional appearance and confidentiality while supporting a proactive team.

Qualifications

• Clear and professional communication with guests
• Ability to assist guests with disabilities and provide information
• Customer service mindset and team collaboration

Responsibilities

• Encourage, recruit, register, and schedule guests for recreation activities
• Promote a fun, safe, and relaxing atmosphere for guests
• Provide information about available facilities and activities
• Enforce rules and safety procedures; respond to emergencies per procedures
• Monitor activity and report accidents or unsafe conditions
• Process payments for rentals, activities, and retail items
• Enter information using computer/POS systems; read small print and inspect equipment

Skills

Communication

Guest service

Education

High school diploma or GED

Tools

POS systems

Job description

Job description

POSITION SUMMARY

Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Clean and maintain recreational equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

• License or Certification: CPR Certification
• First Aid Certification
• Recreation Equipment
• Any certification or training required by local and state agencies.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.