Full Time Receptionist for a High Street Salon in UAE - United Arab Emirates .

Spa Staff.com; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent beauty salon in Abu Dhabi is seeking a Beauty Salon Receptionist to provide exceptional customer service and manage daily salon operations. The ideal candidate will have previous experience in a customer service role, strong communication skills, and a passion for the beauty industry. Responsibilities include greeting clients, scheduling appointments, and maintaining the reception area. This role offers competitive salary, commissions, and opportunities for professional development.

Benefits

Competitive salary and commissions

Employee discounts

Opportunities for professional development

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Professional appearance and demeanor.
• Knowledge of beauty and wellness services is a plus.

Responsibilities

• Greet clients and make them feel welcome.
• Answer inquiries about services and schedule appointments.
• Maintain an accurate client database.
• Coordinate with team members for smooth salon operations.
• Promote salon services and manage inventory.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Organizational skills

Tools

Salon booking software

Basic office applications

Job description

Minimum experience required: over 1 year. Salary: Negotiable based on skills and experience. Location: Abu Dhabi. Start date: Open Ended.

About Us

We pride ourselves on providing a relaxing and luxurious experience for our clients. Our ladies beauty salon offers a range of high-quality services, including hair coloring & styling, nails services, skin care, makeup, and more.

Position Overview

We are seeking an organized and personable Beauty Salon Receptionist to provide exceptional customer service. As the first point of contact for clients, you will play a key role in creating a positive and inviting atmosphere while managing appointments and day-to-day salon operations. This role is exclusively for ladies, in alignment with our brand's focus on women's services exclusively.

Key Responsibilities

• Greet clients as they arrive and ensure they feel welcome and comfortable.
• Answer phone calls and handle inquiries regarding services, pricing, and availability.
• Schedule and manage appointments for clients, ensuring an organized and efficient booking system.
• Maintain an accurate and up-to-date client database.
• Provide information about the salon's services, promotions, and products.
• Assist with client check-ins and check-outs, including processing payments.
• Coordinate with stylists, beauticians, and other team members to ensure smooth salon operations.
• Handle any special client requests or concerns with professionalism and empathy.
• Maintain cleanliness and organization of the reception area and salon front desk.
• Manage inventory of salon products and supplies, and assist with ordering when necessary.
• Promote salon services and products to clients, helping to boost sales.
• Assist with general administrative duties, including filing, email correspondence, and record-keeping.

Qualifications

• Previous experience in a receptionist or customer service role, preferably in a beauty salon or spa setting.
• Strong communication and interpersonal skills, with the ability to build rapport with clients.
• Excellent organizational and multitasking abilities.
• Professional appearance and demeanor.
• Proficient in using salon booking software and basic office applications.
• Knowledge of beauty and wellness services is a plus.
• Ability to work in a fast-paced environment and handle a variety of tasks simultaneously.

Personal Traits

• Friendly and approachable, with a passion for customer service.
• Strong attention to detail and problem-solving abilities.
• Positive attitude and willingness to work as part of a team.
• Committed to providing an exceptional client experience.

Benefits

• Competitive salary and commissions.
• Employee discounts on salon services and products.
• Opportunities for professional development and training.
• A supportive and friendly work environment.

If you're a motivated, customer-focused individual with a passion for the beauty industry, we invite you to apply for this exciting opportunity to become a part of our dynamic team.