FSTD Support Engineer I

CAE Inc; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Job summary

A global aviation training provider in the UAE is seeking a skilled technician to support flight simulator training devices. The role involves troubleshooting, maintenance tasks, and ensuring device readiness. Candidates should possess a technical diploma in a relevant field and experience in electronic systems. Strong communication skills and the ability to work under minimal supervision are essential for success in this dynamic environment.

Qualifications

• 3-5 years of related work experience.
• Excellent English language skills, both spoken and written.
• Highly engaged and motivated individual.

Responsibilities

• Support Flight Simulator Training Devices and Cabin Crew Training Devices.
• Independently perform the Preventive Maintenance Tasks on training devices.
• Diagnose, troubleshoot, and resolve training device issues.

Skills

Troubleshooting skills of Electronic systems

Knowledge of Analog and Digital principles

Good computer skills with Microsoft Office

Able to interpret technical documents

Customer orientation

Ability to work under minimal supervision

Education

Technical College Diploma or Degree in Electronics or Aviation

Tools

Test equipment

Software diagnostics tools

Job description

About This Role

Duties & Responsibilities

• Support the Flight Simulator Training Devices and Cabin Crew Training Devices: Attend maintenance calls, device setup, conversions and demos, assist during SFTs / PVCs, perform snag clearance, etc…
• Independently perform the Preventive Maintenance Tasks (PMTs) and Daily Readiness (DR) on the training devices and associated systems. Ensure that PMTs are carried out according to the standards, and signed off. Ensure that PMT raised deficiencies are followed up, actioned, and closed in a timely manner.
• Ensure that all recurrent QTG runs are done, and ensure that deficiencies associated to recurrent runs are actioned in a timely manner, and followed up on until closure. Troubleshoot related issues and work with the QTG specialist for resolution as required. Consult with senior colleagues for help / clarification.
• Diagnose, troubleshoot, and resolve training device issues. Promptly update the associated DRs. Work with senior colleagues on AOGs. Communicate and share information with colleagues and other departments (logistics, scheduling, training department, etc…) to improve training delivery and customer satisfaction.
• Monitor Simissues and action / update issues that are assigned to the on‑site team for action. Perform all requested tests, and provide clear and concise feedback. Consult and coordinate with senior colleagues to ensure that all Snags and SPRs are actioned promptly, to meet SLA targets.
• Make use of the Maintenance Management System to record, track, and review maintenance activities.
• Comply with local & global CAE Environmental Health & Safety standards, instructions, and safe working procedures. Exercise duty of care for own H&S, and that of others who may be affected by his/her work.

Other Job‑Related Skills/Background

• Technical College Diploma or Degree in Electronics, Electrical or Aviation Field and at least 3-5 years of related work experience.
• Excellent knowledge of the English Language, both spoken and written.
• Highly engaged and motivated individual.
• Customer oriented, and must be able to deal tactfully in sensitive situations.
• Good workmanship and strong contributor within a team environment.
• Demonstrate initiative and the ability to work under minimal supervision.
• Able to work flexible shifts, and adapt to changing work schedules and shift patterns.
• Suitable understanding of aircraft terminology and simulation training devices.
• Able to interpret schematics and other technical documents pertaining to simulation training devices.
• Knowledge of Analog and Digital principles and theory.
• Must possess adequate troubleshooting skills of Electronic, Electric, Hydraulic, and Pneumatic systems.
• Must be skilled in the use of test equipment, and software diagnostics tools.
• Basic understanding and comprehension of Avionics, Motion, and Visual Systems.
• Good computer skills with knowledge of the Microsoft Office suite (Word, Excel, etc…)
• Basic knowledge of computer mainframe/architecture, networking, and operating systems (Windows NT/XP, UNIX, Linux, AIX).

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail]