Front Office Guest Services Leader

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking a Guest Service Manager for their location in Ras al-Khaimah. The candidate will oversee Guest Service operations, ensuring outstanding service and handling guest needs. Key responsibilities include managing daily operations, monitoring team performance, and enhancing guest experiences. The ideal candidate will have a passion for hospitality, strong leadership skills, and a focus on delivering exceptional service. This role promises growth and the opportunity to work in a team dedicated to outstanding hospitality.

Qualifications

• Passionate about delivering exceptional guest experiences.
• Strong leadership qualities and ability to work in teams.
• Excellent customer service skills.

Responsibilities

• Manage all Guest Service operations to ensure outstanding service.
• Oversee daily operations in all Guest Services departments.
• Monitor and develop team member performance and provide training.

Skills

Exceptional guest experience delivery

Team leadership

Integrity and ethical decision-making

Customer focus

Job description

A leading global hospitality company is seeking a Guest Service Manager for their location in Ras al-Khaimah. The candidate will oversee Guest Service operations, ensuring outstanding service and handling guest needs. Key responsibilities include managing daily operations, monitoring team performance, and enhancing guest experiences. The ideal candidate will have a passion for hospitality, strong leadership skills, and a focus on delivering exceptional service. This role promises growth and the opportunity to work in a team dedicated to outstanding hospitality.