Front Office Guest Service Agent - Housing, Health Insurance

1st-jobs.com; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking a Guest Service Agent for the Front Office team. The ideal candidate will provide exceptional service, assisting guests from arrival to departure, managing inquiries, reservations, and providing information on hotel services and local attractions. Previous experience in customer service, strong communication skills, and eligibility to work in the UAE are required. Attractive benefits and competitive salary offered.

Benefits

Free duty meals

Housing accommodation

Air tickets back home every 2 years

Health insurance

Additional perks and benefits

Qualifications

• Previous experience in a front office or guest service role, preferably in hospitality.
• Fluency in English is required; proficiency in Russian is a plus.
• Must be eligible to work in Abu Dhabi, UAE.

Responsibilities

• Greet guests upon arrival and assist with check-in/check-out procedures.
• Handle guest inquiries and requests promptly and professionally.
• Provide information about hotel facilities and local attractions.
• Process reservations and cancellations accurately.
• Maintain accurate records of guest accounts.
• Coordinate with other hotel departments for seamless experiences.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Multitasking

Basic computer skills

Fluency in English

Proficiency in Russian

Job description

A leading hotel chain in Abu Dhabi is seeking a Guest Service Agent for the Front Office team. The ideal candidate will provide exceptional service, assisting guests from arrival to departure, managing inquiries, reservations, and providing information on hotel services and local attractions. Previous experience in customer service, strong communication skills, and eligibility to work in the UAE are required. Attractive benefits and competitive salary offered.