Front Office Duty Manager — Luxury Hospitality Leader

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand is seeking a Duty Manager for the Front Office Team in the United Arab Emirates. This role involves supervising operations, conducting room inspections, and ensuring exceptional service aligns with company standards. Ideal candidates have 3 to 5 years of experience in guest services and a relevant bachelor's degree. The position offers a supportive environment, comprehensive benefits, and a competitive tax-free salary paid in UAE Dirhams (AED).

Benefits

Supportive work environment

Access to Learning & Development

Opportunities for internal mobility

Colleague discounts worldwide

Comprehensive healthcare

Paid annual leave

Performance-based incentives

Qualifications

• 3 – 5 years of experience in Guest Services or Front Office roles within luxury hospitality.
• Strong knowledge of Front Office operations.
• Ability to manage booking situations including overbooking.

Responsibilities

• Supervise Front Office operations to ensure service standards.
• Conduct room inspections for compliance.
• Coordinate team activities for improved service delivery.

Skills

Guest Services

Public Relations

Front Office Operations

Computer Literacy

Proficient in English

Education

Bachelor’s Degree in Hospitality

Tools

MS Office

Front Office Applications

Job description

A luxury hospitality brand is seeking a Duty Manager for the Front Office Team in the United Arab Emirates. This role involves supervising operations, conducting room inspections, and ensuring exceptional service aligns with company standards. Ideal candidates have 3 to 5 years of experience in guest services and a relevant bachelor's degree. The position offers a supportive environment, comprehensive benefits, and a competitive tax-free salary paid in UAE Dirhams (AED).