Front Office Duty Manager — Luxury Hospitality Leader

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand is seeking a Duty Manager for their Front Office at Jumeirah Living Marina Gate. The role involves supervising operations to ensure service excellence, conducting room inspections, and managing bookings. Candidates should be proficient in handling a Property Management System, exhibit strong problem-solving abilities, and demonstrate adaptability. The position offers a supportive work environment and a rewarding benefits package, including healthcare and competitive tax-free salary in AED.

Benefits

Supportive work environment

Access to Learning & Development programmes

Internal mobility opportunities

Colleague discounts

Comprehensive healthcare and life insurance

Paid annual leave

Performance-based incentives

Competitive tax-free salary

Responsibilities

• Supervise property operations, focusing on the Front Office to meet service standards.
• Conduct room inspections for availability and operational compliance.
• Coordinate departmental activities to enhance service delivery.
• Attend briefings to ensure team communication and alignment.
• Manage bookings and overbooking scenarios efficiently.
• Maintain cleanliness of lobby and entrance areas.

Skills

Property Management System handling

Computer literacy

Knowledge of Front office applications

Proficient in English

Adaptability and flexibility

Cultural diversity appreciation

Attention to detail

Problem solving skills

Job description

A luxury hospitality brand is seeking a Duty Manager for their Front Office at Jumeirah Living Marina Gate. The role involves supervising operations to ensure service excellence, conducting room inspections, and managing bookings. Candidates should be proficient in handling a Property Management System, exhibit strong problem-solving abilities, and demonstrate adaptability. The position offers a supportive work environment and a rewarding benefits package, including healthcare and competitive tax-free salary in AED.