Front Office Duty Manager - Elevate Guest Experience

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a Front Office Supervisor to manage staff and ensure high standards of guest service. The ideal candidate will have 3-5 years of relevant experience, including 2 years in a supervisory role. Responsibilities include supervising the front office team, managing room availability, and liaising with other departments. A degree in Tourism and Hotel Management is required. This role offers opportunities to lead a multi-cultural team in a fast-paced environment.

Qualifications

• Minimum 3-5 years’ relevant experience with at least 2 years at a supervisory level.
• Ability to manage a multi-cultural workforce.
• Must be a self-starter, coach & mentor who can motivate the Team.

Responsibilities

• Manage and supervise all tasks of staff for prompt guest attention.
• Assist the Front Office Manager in all aspects of duties.
• Ensure repeat guests and VIPs receive special attention.

Skills

Organisational skills

Engagement with residents

Leadership skills

Communication skills

Knowledge of Front Office Operations

Knowledge of Opera Property Management System

Education

Degree from School for Tourism & Hotel Management

Job description

A luxury hotel chain in Dubai seeks a Front Office Supervisor to manage staff and ensure high standards of guest service. The ideal candidate will have 3-5 years of relevant experience, including 2 years in a supervisory role. Responsibilities include supervising the front office team, managing room availability, and liaising with other departments. A degree in Tourism and Hotel Management is required. This role offers opportunities to lead a multi-cultural team in a fast-paced environment.