Front Office Director: Guest Experience Leader & Operations

Marriott Hotels Resorts; Dubai; On-site; AED 146,000 - 221,000; Full time

Job summary

A leading hospitality company in Dubai seeks a Property Manager on Duty to oversee operations and ensure exceptional customer service. The role includes managing guest relations, handling complaints, and supervising employees. Ideal candidates have a high school diploma or equivalent, along with relevant experience in guest services. This position requires strong communication and leadership skills.

Qualifications

• 2 years experience in guest services or related professional area.
• Strong communication skills to lead and influence team members.

Responsibilities

• Oversee property operations to ensure high hospitality levels.
• Handle guest-related situations and complaints.
• Manage day-to-day operations and financial decision making.

Skills

Interpersonal skills

Communication skills

Leadership

Education

High school diploma or GED

2-year degree in Hotel and Restaurant Management

Job description

A leading hospitality company in Dubai seeks a Property Manager on Duty to oversee operations and ensure exceptional customer service. The role includes managing guest relations, handling complaints, and supervising employees. Ideal candidates have a high school diploma or equivalent, along with relevant experience in guest services. This position requires strong communication and leadership skills.