Front Office Agent Emirati Talent

Minor International; United Arab Emirates; Remote; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in the United Arab Emirates is seeking a full-time front desk associate to manage guest check-in/check-out, ensure customer satisfaction, and handle vehicle parking. The ideal candidate must be a graduate, fluent in English, and customer service-oriented. This role includes relocating to a remote area and requires proficiency in MS Word and Excel.

Qualifications

• Fluent in English for communication with guests and team members.
• Graduate status required.
• Customer service-oriented and courteous demeanor.

Responsibilities

• Perform CID entries accurately and on time.
• Welcome guests and manage check-in/check-out process.
• Coordinate daily arrivals and departures with other departments.
• Handle guest vehicles ensuring safety and care.
• Deliver excellent customer service addressing guest needs.

Skills

Customer service orientation

Fluent in English

MS Word proficiency

MS Excel proficiency

Professional appearance

Education

Graduate

Job description

Responsibilities

• Perform CID entries accurately and on time.
• Welcome and check-in/check-out guests in a professional and friendly manner.
• Assist with daily arrivals and departures coordinating with other departments as needed.
• Handle guest vehicles including parking and retrieval ensuring safety and care.
• Deliver excellent customer service and promptly address guest needs or concerns.
• Maintain a neat and organized front desk and lobby area.

Qualifications

• Graduate
• Must be able to read and write in English.
• Must be able to communicate fluently with both guests and team members in English.
• Customer service-oriented presentable and courteous.
• Should be able to use MS word & excel.

Additional Information

Relocate to remote area

Remote Work

Yes

Employment Type

Full-time