Front of House Experience Leader

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Ras al-Khaimah seeks a Front of House Manager responsible for overseeing daily operations, ensuring exceptional guest service, and leading a dedicated team. The successful candidate will possess strong communication skills, a background in hospitality, and the ability to handle guest relations and staff management. This role requires a commitment to maintaining high standards and fostering a positive work environment, which contributes to memorable guest experiences.

Benefits

Employee discounts

Career development opportunities

Qualifications

• 4 years experience in guest services or related area, or 2 years with a relevant degree.
• Ability to manage and lead a team effectively.

Responsibilities

• Manage Front of House functions and ensure service standards.
• Handle guest complaints and ensure satisfaction.
• Supervise staffing levels to meet operational needs.

Skills

Guest service excellence

Communication skills

Problem-solving

Education

High school diploma or GED

2-year degree in Hotel Management or related

Job description

A leading hotel chain in Ras al-Khaimah seeks a Front of House Manager responsible for overseeing daily operations, ensuring exceptional guest service, and leading a dedicated team. The successful candidate will possess strong communication skills, a background in hospitality, and the ability to handle guest relations and staff management. This role requires a commitment to maintaining high standards and fostering a positive work environment, which contributes to memorable guest experiences.