Front-desk specialist with CRM experience

MIRA CONSTRUCTION L.L.C; United Arab Emirates; On-site; AED 50,000 - 70,000; Full time

Job summary

A dynamic construction company in the United Arab Emirates is seeking a detail-oriented Front-desk specialist to join their Gym team. The successful candidate will manage incoming communications, schedule appointments, and utilize CRM software to enhance client interaction. Ideal candidates have prior experience as a receptionist and possess strong organisational and communication skills. Competitive salary and ongoing training are offered as part of the compensation package.

Benefits

Competitive salary and commission structure

Ongoing training and development

Modern work environment

Supportive team

Qualifications

• Proven experience as a Receptionist or in a similar role.
• Familiarity with CRM software and management of client information.
• Excellent organisational skills with the ability to multitask.

Responsibilities

• Greet and assist clients and visitors in a professional manner.
• Manage incoming phone calls, emails, and messages efficiently.
• Schedule appointments and coordinate logistics as required.

Skills

CRM software experience

Strong communication skills

Interpersonal skills

Organisational skills

Fluency in English

Tools

Microsoft Office Suite

Job description

MIRA Construction L.C is seeking a detail-oriented Front-desk specialist with CRM experience to join our dynamic Gym team.

Key Responsibilities

• Greet and assist clients and visitors in a professional and friendly manner.
• Manage incoming phone calls, emails, and messages efficiently.
• Utilise CRM software to input and update clients' information, track interactions, and manage lead generation.
• Schedule appointments, meetings, and coordinate logistics as required.
• Keep the reception area organised and tidy to ensure a welcoming environment.
• Assist in administrative tasks, including filing, data entry, and preparing documents.
• Provide exceptional customer support to enhance client satisfaction and retention.
• Support marketing initiatives and collection of feedback through CRM tools.

Benefits

• Competitive salary and commission structure.
• Ongoing training and development.
• Modern and well-equipped work environment.
• Supportive and friendly team.

Qualifications

• Proven experience as a Receptionist or in a similar role.
• Familiarity with CRM software and Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Excellent organisational skills with the ability to multitask.
• Fluent in English, with additional languages being a plus.
• Professional appearance and attitude.
• Working in a Gym previously will be an advantage.