Front Desk Receptionist

A Leading Property and Real Estate in UAE; Dubai; On-site; AED 146,000 - 221,000; Full time

Job summary

A leading real estate firm in Dubai is looking for a customer-focused individual to assist the Business Center Manager. This role involves serving as the primary backup, handling customer concerns, organizing meeting spaces, and maintaining a welcoming environment. You will need proficiency in English and Microsoft Office, along with an ability to work under pressure. Opportunities for upselling exist, contributing to the overall revenue of the business center. This is a full-time, permanent position.

Qualifications

• Proficiency in spoken and written English required.
• Familiarity with Microsoft Office tools needed.
• Must demonstrate customer-oriented attitude and work demeanor.

Responsibilities

• Serve as primary backup for the Business Center Manager.
• Act as a key point of contact for customers and visitors.
• Identify upselling and cross-selling opportunities.

Skills

Proficiency in English

Knowledge of Microsoft Office

Customer orientation

Attention to detail

Ability to work under pressure

Job description

Responsibilities

• Serves as the primary backup for the Business Center Manager including (as needed) conducting customer meetings, touring customers, handling customer concerns, coordinating questions through to resolutions on behalf of the customers, etc.
• Act as a key point of contact for customers and visitors providing a professional and friendly service as well as delivering an exceptional first impression.
• Contribute to the overall revenue of the Business center by identifying opportunities and actively upselling/cross selling company products and services.
• Interaction with tenants:
  • Registration and booking of conference rooms, and control of their functions.
• Serve as a primary resource in assisting customers within the center; whether showing a customer to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, assisting with copies/administrative tasks.
• Receiving and processing incoming calls and correspondence.
• Provides a great environment for our customers by taking pride in continually keeping the center “show ready” by ensuring the business lounge, conference rooms, show offices and common areas are spotless and prepared for our next guests at all times.
• Payment collection as assigned.

Qualifications

• Proficiency in English.
• Knowledge of Microsoft Office.
• Customer orientation, attention, positive attitude and ability to work under pressure.

Conditions

• Work in Dubai
• Full-time position
• Official employment
• Job Types: Full-time, Permanent