Front Desk Leader - Guest Services & Operations

Marriott Hotels Resorts; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hotel chain is seeking a Front Desk Manager in Sharjah to oversee front office operations, ensure guest satisfaction, and lead the team. The ideal candidate will have a high school diploma or a relevant degree with experience in guest services. This role demands strong communication skills and the ability to resolve conflicts effectively. Join this team to enhance the guest experience in a dynamic hospitality environment.

Qualifications

• 2 years experience in guest services front desk or related area.
• Ability to lead and manage the front desk team.
• Skills in handling guest complaints and ensuring satisfaction.

Responsibilities

• Assist the Front Office Manager in daily operations.
• Ensure guest satisfaction and maximize financial performance.
• Supervise staffing levels and team communication.

Skills

Customer service

Supervisory skills

Communication

Conflict resolution

Education

High school diploma or GED

2-year degree in Hotel and Restaurant Management

Job description

A global hotel chain is seeking a Front Desk Manager in Sharjah to oversee front office operations, ensure guest satisfaction, and lead the team. The ideal candidate will have a high school diploma or a relevant degree with experience in guest services. This role demands strong communication skills and the ability to resolve conflicts effectively. Join this team to enhance the guest experience in a dynamic hospitality environment.