Front Desk Lead: Guest Services & Operations

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel brand is seeking a dedicated individual for managing guest calls and requests at their Abu Dhabi location. This role involves operating telephone systems, responding to guest queries, and ensuring overall guest satisfaction. The position requires a high school diploma but no previous work experience is needed. Candidates should maintain professional appearance and follow company procedures. This is an excellent opportunity to be part of a renowned hospitality organization.

Qualifications

• No related work experience required.
• No supervisory experience required.
• No specific license or certification required.

Responsibilities

• Answer and process all guest calls and requests.
• Operate telephone switchboard and manage messages.
• Follow all company policies and maintain professionalism.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel brand is seeking a dedicated individual for managing guest calls and requests at their Abu Dhabi location. This role involves operating telephone systems, responding to guest queries, and ensuring overall guest satisfaction. The position requires a high school diploma but no previous work experience is needed. Candidates should maintain professional appearance and follow company procedures. This is an excellent opportunity to be part of a renowned hospitality organization.