Front Desk & Guest Services Specialist

Hilton Worldwide, Inc.; Yas Island; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company seeks a Receptionist for their Abu Dhabi location, responsible for ensuring a high-quality reception experience for guests. Candidates should have experience in customer service and an equivalent high school education. Skills in communication and IT are essential. This full-time role offers opportunities for training and development within the hospitality industry.

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude with good communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Achieve positive outcomes from guest queries quickly.
• Ensure efficient reception experiences for checking in/out.
• Provide feedback from guests to the management.

Skills

Customer service

Communication skills

IT proficiency

Education

High school certificate or equivalent

Job description

A leading global hospitality company seeks a Receptionist for their Abu Dhabi location, responsible for ensuring a high-quality reception experience for guests. Candidates should have experience in customer service and an equivalent high school education. Skills in communication and IT are essential. This full-time role offers opportunities for training and development within the hospitality industry.