Front Desk & Guest Experience Lead - Emirati Nationals

Chalhoub Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury retail group in Dubai is seeking a Front Desk Attendant to manage front office operations and provide high-quality customer service. The ideal candidate will have excellent communication skills, a friendly attitude, and basic administrative abilities. This role is exclusively open to UAE Nationals, offering career development and a competitive benefits package, including healthcare and flexible working policies.

Benefits

Health care

Child education contribution

Exclusive employee discounts

Qualifications

• Strong command of English (spoken and written); Arabic is a plus.
• Warm and friendly attitude to handle inquiries professionally.
• Basic proficiency in email and Microsoft Office or Google Suite.
• Punctual, organized, and flexible in shift timings.

Responsibilities

• Manage all front office operations including phone calls and mail.
• Provide information about the establishment and greet visitors.
• Maintain the guest reservation system and manage the mail room.
• Assist staff with international call tracking and public transportation arrangements.

Skills

Communication Skills

Professionalism & Customer Service

Administrative Skills

Reliability & Time Management

Job description

A luxury retail group in Dubai is seeking a Front Desk Attendant to manage front office operations and provide high-quality customer service. The ideal candidate will have excellent communication skills, a friendly attitude, and basic administrative abilities. This role is exclusively open to UAE Nationals, offering career development and a competitive benefits package, including healthcare and flexible working policies.