Front Desk Agent - German/Italian/Spanish/Russian

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel brand in Dubai is seeking a dedicated candidate for a guest services role. The job involves processing guest check-ins and check-outs, answering calls, and providing information about the property and local area. Ideal candidates will have a high school diploma and experience in customer service. Emphasis is placed on professionalism and attention to detail to ensure an excellent guest experience.

Qualifications

• Must have related work experience in customer service.
• No supervisory experience required.
• Ability to handle cash transactions and balance cash drawer.

Responsibilities

• Process all guest check-ins and check-outs.
• Answer guest calls and address their requests or concerns.
• Coordinate with housekeeping regarding room readiness.

Skills

Guest service excellence

Communication skills

Attention to detail

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel brand in Dubai is seeking a dedicated candidate for a guest services role. The job involves processing guest check-ins and check-outs, answering calls, and providing information about the property and local area. Ideal candidates will have a high school diploma and experience in customer service. Emphasis is placed on professionalism and attention to detail to ensure an excellent guest experience.