Franchise Quality Assurance Lead

Independent Food; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A UAE-based hospitality firm is seeking a Franchise QA Supervisor to ensure products and processes meet quality, safety, and regulatory standards. This role requires leading a compliance team, conducting franchise audits, and developing quality assurance policies. Candidates should have over 5 years of experience in quality assurance or compliance, preferably in multi-unit operations, along with a Bachelor’s degree in a relevant field and necessary certifications. This position offers the opportunity to drive continuous improvement in franchise quality standards.

Qualifications

• 5+ years of experience in quality assurance or compliance, preferably in the multi‑unit retail, restaurant, or franchise industry.
• Proven experience in conducting audits and managing compliance programs.
• Supervisory or leadership experience within a quality assurance or compliance function.

Responsibilities

• Lead and supervise the compliance team, providing guidance, training, and support.
• Develop, implement, and maintain quality assurance and compliance policies.
• Plan and conduct internal audit and franchisees audits.

Skills

Leadership

Quality Assurance

Regulatory Compliance

Auditing

Analytical Skills

Education

Bachelor’s degree in quality assurance, Food Science, or Engineering

Certification in quality assurance (HACCP Level 4, ISO 22000)

Tools

Quality management software

Job description

A UAE-based hospitality firm is seeking a Franchise QA Supervisor to ensure products and processes meet quality, safety, and regulatory standards. This role requires leading a compliance team, conducting franchise audits, and developing quality assurance policies. Candidates should have over 5 years of experience in quality assurance or compliance, preferably in multi-unit operations, along with a Bachelor’s degree in a relevant field and necessary certifications. This position offers the opportunity to drive continuous improvement in franchise quality standards.