Franchise Hotel - Outlet Manager - Th8 Palm Hotel, Vignette Collection

InterContinental Hotels Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hotel brand in Dubai seeks a dedicated professional to oversee dining operations, ensuring exceptional service and team performance. This role involves supervising staff, managing operational tasks, and maintaining high service standards, while focusing on team development and guest satisfaction.

Benefits

Competitive salary

Wide range of benefits

Inclusive company culture

Qualifications

• Excellent proficiency in English, both written and verbal.
• Experienced in all aspects of restaurant service.
• Well-presented and professionally groomed.
• Strong attention to detail.

Responsibilities

• Supervise food and beverage staff and maintain operational policies.
• Handle guest complaints and manage dining area.
• Order supplies and manage scheduling and payroll.

Skills

Leadership

Interpersonal Skills

Communication

Team Motivation

Job description

[aboutus]

Vignette Collection is a diverse group of luxury hotels with a freshfocus, offering guests a more authentic and thoughtful way to travel.We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.Our hotels are unique in their own right, with their own distinct outlook and story to tell.

[daytoday]

• Oversee the dining area and supervise food and beverage staff, ensuring adherence to established operating policies.
• Foster a positive team atmosphere, providing feedback, coaching, and maintaining high standards of behavior.
• Maintain records of staff performance and operating costs, and manage scheduling and payroll.
• Handle guest complaints calmly and professionally, seeking feedback to improve service.
• Ensure proper food presentation, handling procedures, and quality of deliveries.
• Order supplies and arrange maintenance for equipment.
• Total receipts, balance sales, and ensure proper bookkeeping.
• Respond flexibly to staffing changes and operational challenges.
• Identify and address restaurant issues through reports and proactive measures.
• Utilize POS and inventory software for effective management.
• Assist in planning regular and special event menus.

In addition, be flexible and available for various duties as needed, setting an example for staff and complying with supervisor requests promptly.

[requirements]

·Excellent reading, writing and oral proficiency in English

·Experienced in all aspects of restaurants service

·Must be well-presented and professionally groomed at all times

·Excellent leader and trainer with strong interpersonal skills and attention to detail

·Ability to motivate employees to work as a team effectively and productively

·Must possess good communication skills for dealing with diverse staff

·Ability to coordinate and prioritize multiple tasks

[benefits]

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.