Forward Deployed Implementation Engineer (Dubai)

Tenex.AI Inc.; Dubai; Remote; AED 120,000 - 180,000; Full time

Job summary

TENEX is seeking a Forward Deployed Implementation Engineer to drive live deployments for customers. You will onboard log sources, load TENEX content, and train customers to extract value from day one. This is a hands-on, customer-facing role in a fast-paced security tech environment.

Responsibilities include end-to-end deployments across Google SecOps or Microsoft Sentinel, data connectors, and MDR coverage within defined SLOs. Strong scripting, cloud, and networking fundamentals are essential.

Qualifications

• Bachelor's degree in Computer Science, Cybersecurity, Engineering, or related field (or equivalent practical experience).
• Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus.

Responsibilities

• Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers.
• Onboard log sources, configure data connectors, and validate ingestion pipelines.
• Load and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks developed by the Security Solution Engineers — SIEM/SOAR.
• Work from standardized playbooks to deliver MDR coverage within target SLOs.
• Troubleshoot connectivity, ingestion, and configuration issues during deployment.
• Enable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platform.
• Document deployment configurations and handoff notes for the ongoing support team.
• Manage multiple concurrent customer deployments depending on complexity and platform.
• Escalate technical blockers to Senior Engineers or Manager when appropriate.

Skills

Cybersecurity

SIEM experience

Log onboarding

Data pipeline

Python/Bash scripting

Cloud platforms

Networking fundamentals

Customer-facing

Troubleshooting

Education

Bachelor's degree in CS/Cybersecurity/Engineering

Tools

Bindplane

OpenTelemetry

Cribl

Job description

Location

Remote-UAE

Employment Type

Full time

Location Type

Remote

Department

FDE

Company Overview

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We combine cutting-edge AI with human expertise to deliver security operations that are better, faster, and more cost-effective than traditional approaches.

We're a fast-growing startup backed by industry experts and top-tier investors led by Crosspoint Capital. Our team is mission-driven, customer-obsessed, and building something that matters — a new standard for how security operations should work.

Culture is one of the most important things at TENEX.AI — explore our culture deck at culture.tenex.ai to witness how we embody our values every day.

About the Role

As a Forward Deployed Implementation Engineer at TENEX, you are the engine that gets customers live. You will execute end-to-end platform deployments, onboard log sources, load TENEX's library of security content, and train customers so they get value from day one. This is a hands-on, customer-facing technical role for engineers who love seeing things work.

Job Responsibilities

• Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers
• Onboard log sources, configure data connectors, and validate ingestion pipelines
• Load and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks developed by the Security Solution Engineers — SIEM/SOAR
• Work from standardized playbooks to deliver MDR coverage within target SLOs
• Troubleshoot connectivity, ingestion, and configuration issues during deployment
• Enable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platform
• Document deployment configurations and handoff notes for the ongoing support team
• Manage multiple concurrent customer deployments depending on complexity and platform
• Escalate technical blockers to Senior Engineers or Manager when appropriate

Required Skills & Qualifications

Technical & Industry Expertise

• 2+ years in cybersecurity, IT operations, cloud engineering, or a related technical field
• Hands-on experience with SIEM platforms, particularly Google SecOps and/or Microsoft Sentinel
• Experience with log source onboarding, data connectors, and ingestion pipeline configuration
• Familiarity with data pipeline technologies such as Bindplane, OpenTelemetry, Cribl, or similar
• Scripting experience in Python, Bash, or similar languages
• Understanding of networking fundamentals and security operations workflows
• Experience with cloud platforms (GCP, Azure, and/or AWS)

Soft Skills

• Strong problem-solving and troubleshooting skills with a bias toward action
• Excellent customer-facing communication and collaboration abilities
• Ability to thrive in a fast-paced, high-performance startup environment
• Passion for cybersecurity, automation, and continuous improvement

Education & Certifications

• Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)
• Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus

Why Join Us?

• Opportunity to work with cutting-edge AI-driven cybersecurity technologies and next-generation security platforms
• Collaborate with a talented and innovative team focused on continuously improving security operations
• Competitive salary and benefits package
• A culture of growth and development, with opportunities to expand your expertise in AI, cybersecurity, and engineering
• Be part of building something new — TENEX's Forward Deployed Engineering organization is a greenfield opportunity to define how enterprise security is delivered at scale