Food & Beverage Host

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in the United Arab Emirates seeks a Food & Beverage Host (In Room Dining) to ensure excellent guest service and efficient operation. Responsibilities include greeting guests, taking orders, and maintaining the quality of service standards. Preferred qualifications include a high school diploma, 1-3 years in a similar role, and good command of English. The position offers an opportunity to work in a prestigious hotel environment with a focus on customer satisfaction.

Qualifications

• 1-3 years of restaurant experience in a full-service outlet or similar setting.
• Strong understanding of hospitality standards.
• Knowledge of menu prices and upselling techniques.

Responsibilities

• Greet guests courteously and assist in seating.
• Take orders from food & beverage outlet menus.
• Ensure prompt and efficient service as per standards.
• Maintain cleanliness and condition of menus and equipment.

Skills

Excellent command of written and spoken English

Customer service skills

Education

High school diploma or equivalent

Hospitality diploma/degree from a recognized hospitality school

Tools

Alcohol awareness certification

Food service permit or valid health/food handler card

Job description

As Food & Beverage Host (In Room Dining), I will assume full responsibility for the efficient operation in the following:

• Ensure that all guests are greeted courteously and attentively.
• Escort guests to the table and assist in seating and present the menu.
• Answer outlet telephone courteously and efficiently as specified in departments standards.
• Take order from any food & beverage outlet menus.
• Inspect condition and cleanliness of menus and wine list.
• Ensure the prompt and efficient service required by Six Senses standards.
• Ensure all mis‑en‑place for restaurant service is correctly prepared prior to opening hour of service.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Have good knowledge of all F&B outlets opening hours.
• Knowledge on menu prices and suggesting upselling when necessary.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Food & Beverage Host (In Room Dining), I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1‑3 years restaurant experience in a full‑service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• I have an excellent command of written and spoken English.

The above is intended to provide an overview of the role and responsibilities for a Food & Beverage Host (In Room Dining) at Six Senses The Palm, Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses The Palm, Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.