Food Beverage Administrator Emiratis Only - Conrad Abu Dhabi Etihad Towers Hotel

Hotels; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality establishment in Abu Dhabi is seeking a Food & Beverage Administrator to coordinate administrative tasks and provide support within the Food & Beverage team. The ideal candidate should have a university degree or vocational training, over 12 years of experience in a similar role, and excellent organizational and communication skills. Responsibilities include maintaining attendance records, preparing files for supervisors, and ensuring a high level of service to guests while effectively communicating with team members.

Qualifications

• Minimum of 12 years experience in a similar position.
• Experience in line operations management preferred.

Responsibilities

• Coordinate administrative tasks within the Food & Beverage team.
• Maintain high customer service focus and resolve issues.
• Prepare supervisors' files and maintain attendance records.
• Handle inquiries related to public holidays and medical records.
• Communicate with guests and suppliers of the hotel.

Skills

Fluent in English

Good organization skills

Computer literate

Interpersonal skills

Translation capabilities

Proficient with word processing

Typing skills

Education

University degree or vocational training

Job description

The Food & Beverage Administrator is concerned with the coordination of administrative tasks and projects within the Food & Beverage team offering administrative support while completing projects for the team in line with prescribed Hilton International policies and procedures.

What will I be doing

As the Food & Beverage Administrator you will be responsible for performing the following tasks to the highest standards:

Maintain a high customer service focus by approaching your job with the customers always in mind.

Have a positive impact taking personal responsibility and initiative to resolve issues always clearly communicating with both customers and colleagues.

Motivated and committed approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.

Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.

Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.

Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.

Actively promote the services and facilities of Conrad Abu Dhabi Etihad Towers Hotel to guests and suppliers of the hotel.

Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

Prepare the supervisors files with daily function sheets and other food and beverage activities held in the hotel for briefings.

Handle team members particulars such as inquiries of public holidays vacation days due to team members and recording of medical records.

Type monthly team member attendance lists mark the attendance report total split shifts and record transport allowance and claims getting your managers signature / endorsement and passing these to Accounts for processing.

Keep personnel record of all team members recording their addresses salaries status birthdays identity card numbers and date of commencement.

Type the productivity form pertaining to the number of team member strength in respective sections overtime hours and number of extralabourinvolved.

Check the weekly duty roster keeping track of any changes involved with regards to change of shift or personnel on emergency leave such as medical leave or compassionate leave.

Write work orders for all sections of the Food & Beverage department following up with the Engineering department on completion of work orders.

Arrange Food & Beverage departments office requisitions such as office materials food requests market lists beverage requests general storeroom requests such as doily papers silver foils deli shop cake boxes etc. to ensure sufficient stock.

Write and followup on letters and memorandums.

Attend F&B meetings keep attendance and write minutes distributing minutes to all concerned.

Handle requests brought up by other departments concerning the Food & Beverage department and handling of cake orders.

Arrange team members and managers discussions on the Employees Progress report translating for team members when necessary.

Check timecards listing the number of days lateness absence without permission medical leave reports etc.

Collect mails.

Take charge of the filing system at the F&B office and keep all files in a good system.

Carry out any other reasonable duties and responsibilities as assigned.

EOE/AA/Disabled/Veterans

What are we looking for

A Food & Beverage Administrator serving Conrad Abu Dhabi Etihad Towers Hotel is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

University degree college certificate or secretarial training in a vocational school or an educational institution.

12 years in a similar position.

Fluent in English to meet business needs and preferably have a good command of Food and Beverage department related expressions.

Computer literate.

Good organization interpersonal and communication skills.

Proficient with wordprocessing and spreadsheets.

Good translation capabilities.

Able to type fast and accurately.

Line operations management andlabourrelated experience preferred.

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For over a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Required Experience:

Unclear Seniority