Food and Beverage Host ( Flavors)

Hilton; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company is seeking a Food and Beverage Host to maintain high quality standards in service at their restaurants and cafes. The role requires a friendly disposition and excellent communication skills to ensure exceptional guest experiences. Responsibilities include receiving orders, serving guests, and maintaining clean service areas. Previous food hygiene and cash handling experience preferred. This full-time position is based at Hampton by Hilton Marjan Island.

Qualifications

• Friendly, positive, and energetic disposition.
• Motivated to learn new skills and techniques.
• Excellent communication skills in the local language.

Responsibilities

• Uphold high standards for food and beverage operations.
• Receive orders and serve customer requests in a timely manner.
• Answer guest queries politely and helpfully.

Skills

Customer service

Food hygiene

Communication skills

Cash handling

Knowledge of beverages

Job description

What will I be doing?

As a Food and Beverage Host, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner

What are we looking for?

Food and Beverage Host serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience
• Cash handling experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hampton by Hilton Marjan Island

Schedule

Full-time

Brand

Hampton by Hilton

Job

Food and Beverage