Fitness Instructor - J Club

DUBAI HOLDING; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious luxury hospitality brand is seeking a Fitness Instructor for Jumeirah Beach Hotel in the United Arab Emirates. The ideal candidate will be responsible for delivering exercise classes, promoting wellness activities, and ensuring top-notch customer service. Applicants should possess a fitness certification and have excellent communication skills. This role offers the chance to work in a dynamic environment focused on providing exceptional guest experiences in a leading global tourist destination.

Qualifications

• Experience in delivering exercise classes and workshops.
• Ability to handle customer complaints efficiently.
• Knowledge of health, safety, and hygiene standards.

Responsibilities

• Oversee the provision of excellent service for guests.
• Promote fitness activities and wellness treatments.
• Ensure cleanliness of gym and fitness areas.

Skills

Customer service

Fitness training

Wellness knowledge

Education

Fitness certification

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.

About Jumeirah Beach Hotel

Jumeirah Beach Hotel is Jumeirah’s founding property, characterized by its wave‑like design, set along one of Dubai’s most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children’s facilities, complemented by a diverse selection of award‑winning dining experiences.

About the Job

An exciting opportunity has arisen for a Fitness Instructor - J Club to join Jumeirah Beach Hotel.

The main duties and responsibilities of this role include:

• Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations.
• Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences.
• Deliver exercise classes and workshops, provide spa consultations, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends.
• Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team.
• Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behavior as per hotel standards.
• Develop positive working relationships with colleagues, provide training on processes and customer service methods, support the reception team, and assist colleagues during busy periods.
• Maintain fitness equipment in great working condition, ensure gym set up according to standard procedures, and manage stock levels for fresh towels and refreshments.