Filipino-Speaking Customer Service & Order Support

Avery Dennison; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global materials science company in Dubai is seeking a Customer Service Representative to manage order processing and provide customer support. The ideal candidate will have a degree, excellent communication skills, and experience in customer service. Responsibilities include managing accounts, resolving complaints, and coordinating with logistics. This full-time position offers a compensation range of AED 4,500 - AED 5,500 monthly.

Qualifications

• 2–3 years in customer service or related experience is a plus.
• Able to effectively manage many priorities and issues.
• Understanding of function-specific software.

Responsibilities

• Manage accounts regarding order processing and fulfillment.
• Provide telephone customer service about products.
• Identify customer needs and take appropriate actions.
• Investigate and resolve complaints professionally.

Skills

Good written communication skills

Good verbal communication skills

Good telephone communication skills

Data entry skills

Organizational skills

Attention to detail

Strong follow-up abilities

Ability to manage priorities

Education

Degree or equivalent diploma

Tools

Microsoft Office

Job description

A global materials science company in Dubai is seeking a Customer Service Representative to manage order processing and provide customer support. The ideal candidate will have a degree, excellent communication skills, and experience in customer service. Responsibilities include managing accounts, resolving complaints, and coordinating with logistics. This full-time position offers a compensation range of AED 4,500 - AED 5,500 monthly.