Filipino Coordinator with Medical Background Doctor OnTime Homecare

Ontime Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading healthcare provider in Dubai is seeking a dedicated Coordinator to join their team. The ideal candidate should have a medical background and prior experience in a healthcare environment. Responsibilities include coordinating patient appointments, managing records, and ensuring effective communication between patients and medical staff. This role requires strong organizational and multitasking skills, as well as fluency in English. Benefits include salary, visa, and medical insurance.

Benefits

Salary

Visa

Medical Insurance

Qualifications

• Medical background required, preferably in healthcare-related fields.
• Prior experience as a Coordinator in a healthcare or medical environment is preferred.
• Ability to work under pressure and handle sensitive information.

Responsibilities

• Coordinate patient appointments and follow-up schedules.
• Assist in managing patient records.
• Become a liaison between patients and medical staff.

Skills

Strong organizational skills

Excellent verbal and written communication

Customer service skills

Multitasking

Team player

Education

Medical background

Experience as a Coordinator in healthcare

Tools

MS Office

Medical record systems

Job description

Description

Ontime Group is looking for a dedicated Filipino Coordinator with a medical background to join our team at Doctor. This role you will act as a point of contact for patients and healthcare providers coordinating appointments and ensuring smooth communication within our healthcare services.

Responsibilities

• Coordinate patient appointments and follow‑up schedules for medical consultations
• Assist in managing patient records and ensure all information is accurate and up‑to‑date
• Serve as a liaison between patients and medical staff to facilitate effective communication
• Provide information about services, treatments and procedures to patients
• Help navigate insurance plans and billing inquiries
• Support the administration in medical office tasks including filing and documentation
• Ensure that the clinic operates smoothly by managing logistics and appointment scheduling
• Convey patient feedback and concerns to the medical team effectively

Requirements

• Medical background is required (healthcare‑related fields)
• Prior experience as a Coordinator in a healthcare or medical environment is preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Proficient in using office software including MS Office and medical record systems
• Ability to work well under pressure and handle sensitive information with discretion
• Empathetic and patient‑centric approach with strong customer service skills
• Fluency in English; knowledge of Filipino languages is an advantage
• Team player with a proactive attitude towards problem solving

Benefits

Salary, Visa and Medical Insurance

Required Experience

IC