Field Technician cum Driver - FTTH/Fiber

XAD Technologies; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company based in Dubai is seeking a dedicated fiber optic technician to install and troubleshoot fiber optic cables at customer premises. Candidates should have experience in configuring ONT and Wi-Fi routers, performing signal testing, and educating customers about services. This role emphasizes hands-on technical skills and customer interaction.

Qualifications

• Experience in installing fiber optic cables in FTTH.
• Ability to configure ONT and Wi-Fi routers.
• Familiarity with light-level testing and troubleshooting.

Responsibilities

• Install and terminate fiber optic cables at customer premises.
• Perform light-level testing using optical power meters.
• Provide customer education on installed services.

Skills

Fiber optic installation

Troubleshooting

Router configuration

Customer education

Signal testing

Tools

Optical power meter

Fusion splicer

Job description

The Role

• Install and terminate fiber optic cables at customer premises (FTTH).
• Configure and mount ONT (Optical Network Terminal) and Wi‑Fi routers.
• Perform light‑level testing using optical power meters and troubleshoot signal issues.
• Splice fiber if required and ensure proper cable management.
• Set up internet services with proper router settings (SSID password DHCP etc.).
• Maintain detailed installation and fault‑handling records.
• Provide customer education on installed services.
• Connect customers to the fiber network (drop cable routing and termination).
• Use fusion splicer to join fibers where needed.
• Install configure and test ONT and home router.
• Check signal strength and rectify poor connections.
• Document work done and report faults to backend/NOC.
• Maintain tools and safety during site visits.