Field Support Engineer (Desktop) UAE – Grow Your IT Impact

Excis Compliance Ltd; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A global IT support company is seeking a Desktop Support Field Engineer in Dubai to provide on-site and remote technical support. You will troubleshoot hardware and software issues, ensuring seamless IT operations. The ideal candidate will have a Bachelor's degree in Computer Science and 18 months to 3 years of related experience. Join a collaborative work culture with opportunities for career growth in a dynamic global environment.

Benefits

Competitive salary (AED)

Collaborative and inclusive work culture

Career growth opportunities

Qualifications

• Minimum of 18 months to 3 years of hands-on IT Field Engineer or Desktop Support experience.
• Proficiency in troubleshooting hardware, software and basic network issues.
• Strong knowledge of networks, servers and IT infrastructure is necessary.

Responsibilities

• Provide day-to-day local and remote desktop support.
• Install, upgrade, support and troubleshoot hardware and software.
• Diagnose and resolve problems associated with network connectivity.

Skills

Windows OS

Microsoft Office

Troubleshooting hardware

Troubleshooting software

Basic networking

Customer service

Communication skills

Education

Bachelor’s degree in Computer Science

Job description

A global IT support company is seeking a Desktop Support Field Engineer in Dubai to provide on-site and remote technical support. You will troubleshoot hardware and software issues, ensuring seamless IT operations. The ideal candidate will have a Bachelor's degree in Computer Science and 18 months to 3 years of related experience. Join a collaborative work culture with opportunities for career growth in a dynamic global environment.