Field Service Engineer - Travel-Heavy Maintenance & Support

Stryker; United Arab Emirates; On-site; AED 75,000 - 100,000; Full time

Job summary

A leading medical technology company is looking for a Field-based Technical Support Engineer in the United Arab Emirates. This role involves troubleshooting, servicing, and testing products, alongside managing preventative maintenance and customer communications. The ideal candidate will possess an engineering background, excellent communication skills, and a minimum of one year of relevant experience. Good English proficiency is required, and knowledge of IP networking and Arabic is preferred. Travel is required extensively.

Qualifications

• Min 1 year of relevant experience.
• Basic IP Networking knowledge preferred.
• Arabic language skills preferred.

Responsibilities

• Troubleshoot products and provide technical support.
• Service, repair, and maintain company products.
• Test products and provide service reports.
• Install, setup, and upgrade company products.
• Fulfill Service Contracts with maintenance visits.
• Ensure timely follow-up on work orders.
• Collaborate with support functions and schedule visits.
• Stay updated on compliance and legal aspects.

Skills

Strong technical and analytical skills

Fluency in both spoken and written English

Strong communication skills

Computer skills / literacy

Education

Engineering background (Electrical / Electronic or Mechanical Preferred)

Job description

A leading medical technology company is looking for a Field-based Technical Support Engineer in the United Arab Emirates. This role involves troubleshooting, servicing, and testing products, alongside managing preventative maintenance and customer communications. The ideal candidate will possess an engineering background, excellent communication skills, and a minimum of one year of relevant experience. Good English proficiency is required, and knowledge of IP networking and Arabic is preferred. Travel is required extensively.