Field Service Engineer: Fitness Tech & Installations

Technogym Kazakhstan; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A global fitness solutions company is seeking a Service Engineer in Dubai to ensure complete customer satisfaction through effective installation and service of products. The ideal candidate has 3-5 years of relevant experience, strong mechanical/electronic skills, and the ability to troubleshoot technical equipment. You will manage service orders and communicate effectively with clients while adhering to company standards and safety regulations. Join a team that values a healthy lifestyle and proactive problem-solving.

Qualifications

• 3-5 years experience in a similar role.
• Ability to work as a team member with a positive attitude.

Responsibilities

• Ensure complete customer satisfaction by resolving customer requests.
• Manage stock of parts and guarantee inventory accuracy.
• Educate customers on equipment use and care.
• Conduct root cause analyses of product issues.
• Accurately report service data according to procedures.

Skills

Mechanical / Electronic engineering skills

Ability to troubleshoot technical equipment

Knowledge of mobile tools and applications

Knowledge of IT networking

Client request management

Fluency in English

Arabic language skills

Job description

A global fitness solutions company is seeking a Service Engineer in Dubai to ensure complete customer satisfaction through effective installation and service of products. The ideal candidate has 3-5 years of relevant experience, strong mechanical/electronic skills, and the ability to troubleshoot technical equipment. You will manage service orders and communicate effectively with clients while adhering to company standards and safety regulations. Join a team that values a healthy lifestyle and proactive problem-solving.