Field Service Engineer - Dubai

SIG; Dubai; Hybrid; AED 60,000 - 80,000; Full time

Job summary

A leading packaging solutions provider is seeking a Field Service Engineer in Dubai to ensure the efficiency of filling machines at customer sites. This role requires a degree in engineering and 5 to 8 years of relevant experience. Responsibilities include performing inspections, troubleshooting, ordering spare parts, and preparing technical reports. The successful candidate will also provide technical support to customer staff and collaborate closely with teams. Competitive compensation, with opportunities for professional development and partial remote work, is offered.

Benefits

Competitive compensation

Personal development opportunities

Training and coaching from senior members

Qualifications

• 5 to 8 years experience in a similar role.

Responsibilities

• Perform inspection, repairs, and preventive maintenance at customer sites.
• Prepare technical reports and record customer complaints.
• Support customer staff with technical problems.
• Order spare parts with customer approval.

Skills

Proficiency in English

Mechanical knowledge

Ability to troubleshoot

Education

Degree in Engineering

Job description

You may be our new

Field Service Engineer

The purpose of this role is to secure the functional efficiency of the filling machine lines at customer site. The job holder is required to consider the commercial conditions required while performing service and maintenance duties as needed to suppor customers during their daily production plan.

Key responsibilities

• Demonstrate solid knowledge & understanding how related items work as well as how to use different related tools. (e.g. Pneumatics hydraulics mechanics electromechanics automation instrumentation controls tools)
• Realization of inspections repairs preventive maintenances or trouble‑shooting at customer site
• Preparation of technical reports and record any customer complaints and forwarding to the responsible department
• Support of the customer staff regarding technical problems
• Ordering of spare parts when required with customer approval
• Installation of modifications when required
• Leading of the personnel at the site when required
• As required installation of filling line

You bring these skills experience & education

• Degree in Engineering
• 5 to 8 years experience in a similar role
• Proficiency in English is mandatory

SIG competencies

We are looking for people who are willing to consistently achieve results even under tough circumstances employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged if you develop people to meet both their career goals and the organizations goals SIG is the place for you. To deliver better for our customers our future colleagues build strong customer relationships and deliver customer‑centric solutions. Finally we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organizations goals Are you someone who can create new and better ways for the organization to be successful If the answer is yes come and join us.

Our promise

SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us you will be part of a globally successful international company which is leading its industry in sustainability technology and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work real experience real opportunities to build skills. You will be part of a highly motivated and dynamic team you will have personal development opportunities trainings and coaching opportunities from senior team members. If you show skill and willingness to learn well back you all the way.

About SIG

SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe sustainable and affordable way. We are the only packaging system supplier covering carton pouch and bag‑in‑box. Our versatile technology and product innovation capacity enable us to deliver better for customers for consumers and for the world. Sustainability guides us technology empowers us but its the passion and drive of our people that truly enable us to deliver better. Founded in 1853 SIG is headquartered in Neuhausen Switzerland and listed at the SIX Swiss Exchange.