Security Officer

AccorHotel; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is looking for a Security Officer to ensure the safety and security of guests and staff. Responsibilities include patrolling the hotel, monitoring security systems, and assisting in emergencies. The ideal candidate will have a high school diploma and strong customer service skills. This full-time position offers competitive salary and wellness benefits, training opportunities, and career advancement within the company.

Benefits

Competitive salary

Health and wellness benefits

Training and development opportunities

Career advancement

Employee recognition programs

Work-life balance

Transportation services

Employee wellness programs

Uniform provision

Qualifications

• Previous experience in security is preferred.

Responsibilities

• Patrol all areas of the hotel to ensure safety.
• Monitor security systems such as CCTV and alarms.
• Respond promptly to emergencies and alarms.
• Conduct regular security checks and inspections.
• Ensure safety and security of guests and employees.
• Assist guests and employees in emergencies.
• Investigate incidents and prepare reports.
• Control access to hotel premises.
• Provide excellent customer service to guests.

Skills

Customer service skills

Vigilance

Professionalism

Education

High school diploma or equivalent

Additional security training or certifications

Job description

The Security Officer is responsible for ensuring the safety and security of guests employees and hotel property. This position requires vigilance professionalism and excellent customer service skills to maintain a secure and welcoming environment.

Key Responsibilities

Security Operations

• Patrol all areas of the hotel including guest floors, public areas, back-of-house areas and perimeter.
• Monitor security systems such as CCTV alarms and access control systems.
• Respond promptly to emergencies, alarms and disturbances.
• Conduct regular security checks and inspections to identify and mitigate potential risks.

Guest and Staff Safety

• Ensure the safety and security of guests and employees at all times.
• Provide assistance and support to guests and employees in emergency situations.
• Investigate incidents and accidents and prepare detailed reports.

Access Control

• Control access to hotel premises ensuring only authorized personnel and guests enter.
• Monitor and manage the issuance of keys, access cards and other security-related equipment.

Customer Service

• Provide excellent customer service to guests addressing any security concerns or inquiries.
• Assist with directions, general information and guest requests as needed.

Compliance and Reporting

• Ensure compliance with hotel policies, procedures and regulations.
• Maintain accurate records and logs of all security activities, incidents and investigations.
• Report any security breaches or suspicious activities to the Security Manager.

Training and Development

• Participate in training programs and drills to stay updated on security protocols and emergency response procedures.
• Assist in the training of new security staff as required.

Qualifications

Education: High school diploma or equivalent; additional security training or certifications preferred

Experience: Previous experience in security is an added advantage

Additional Information

• Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement: Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits: Comprehensive health insurance coverage.
• Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance: Policies and practices that promote a healthy work-life balance including flexible scheduling where possible.
• Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities: Participation in social events, team-building activities and employee gatherings to foster a positive work culture.
• Transportation Services: Transportation services.
• Employee Wellness Programs: Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.

Remote Work : No

Employment Type : Full-time